Frequently Asked Questions

What do I need to join a virtual class?

You’ll need either a phone, tablet, or computer with Internet access to join any of our virtual classes. You’ll need a mat or a soft surface to lie on and some space around you. You can invest in some Pilates props, but you can also substitute with some at-home hacks.

I have questions about my Pilates on Demand membership.

We have answers! Click here to view our Pilates on Demand Membership FAQ page.

What should I expect in my first virtual class?

The beginning of class will highlight any props you need, as well as any class focuses (when applicable). Our friendly and enthusiastic teachers will guide you through the practice, offering modifications along the way. Expect to get sweaty and have fun!​

I just joined Pilates on Demand! Will my membership automatically renew?

Yes! For monthly memberships, it will automatically renew on the same date every month. For annual memberships, it will automatically renew on the same date every year. You can view your renewal date in your account settings. Click here to login and view your settings.

What should I wear for class?

Wear whatever you’re comfortable in, but make sure your clothing doesn’t restrict your range of motion. Loose or stretch clothing is ideal!

How do I access a Live Class?

Click here to view the Live Class Schedule.

I love my Pilates on Demand Membership, but need to cancel it. How do I cancel?

We’re sorry to see you go and hope you’ll be back soon, but click here to view the step-by-step instructions. Make sure you cancel before your renewal date, as we are unable to process refunds.

How do I access the Video On-Demand (VOD) Library?

Click here to view the Video-On Demand Library.

What props do I need for class?

Props are often incorporated in class as they challenge your core stability, build strength, and allow for modifications and adjustments to suit your experience level. The best part? You may have some of these items at home already, or you can substitute with some household items (see the list below) so you don’t have to spend much!

Here are some of the most common props we use in class:

  • Mat: You’re welcome to use a mat in class, though many people are comfortable working out on the carpet or floor (for standing classes). There are various types of mats – some work better for Pilates, and some better for yoga and barre.
  • Light weights (1-5lbs): If you don’t have light weights, you can grab something from your pantry – canned beans or soup tins are excellent alternatives.
  • Pilates Ring & Squishy Ball: These props are great for inner thigh activation and pelvic floor engagement. A pillow, rolled up towel/blanket, or a kid’s soccer ball are easy substitutes for the squishy ball.
  • Long & Looped Bands: These are versatile and props that don’t take up much space, and are generally easy to find in a variety of resistances.
  • Foam Roller: There isn’t a great at-home hack for a foam roller, so if you’re looking to invest in a prop, this is the one!
  • Yoga Block: You can easily substitute with a stack of books.
  • You might also want to use:
    • A small hand towel for under your head when lying face up or down
    • A small pillow, blanket or block for sitting on or propping up your head when side lying.
    • Anything to help make you comfortable is key!